Enterprise reputation management software
Protect your enterprise brand with reputation management
Put a brand-trained Reputation Agent to work across every location, so your team can build trust, respond consistently, and act on customer feedback at scale.
Protect your reputation
Keep every location aligned and on-brand while maintaining full corporate control.
Manage reviews proactively
Aggregate reviews from leading review networks into a single inbox.
Respond with brand intelligence
Build trust in local markets with timely, brand-aligned responses at enterprise scale.
Genius Agents deployed
localized marketing tasks on track to be executed annually
hours saved
in annualized marketing value recaptured
SOCi-reported results across enterprise deployments as of September 2026.
Trusted by leading multi-location brands
From software you manage to work that gets done
Respond to every review without losing your brand voice
For businesses managing thousands of reviews across locations, SOCi brings feedback into one place and gives the Reputation Agent the context to support consistent, high-quality engagement.
The Reputation Agent helps teams manage, respond to, and analyze feedback across locations without losing the brand voice customers recognize.
Track themes, keywords, response rates, and performance by location, group, network, or account.
Apply brand standards and approval workflows while escalating sensitive feedback for human attention.
Coordinate reputation work across every location from one operating view instead of fragmented tools and inboxes.
Customer perspective
“Genius Reviews has been instrumental in helping us maintain a consistent, authentic brand voice that resonates with our customers. The feedback has been overwhelmingly positive, people appreciate how easy Genius manages reviews.”
John Lester, Field Marketing Director, Sport Clips
Proactive reputation management
One inbox across the networks your customers use
Aggregate reviews from leading networks to keep tabs on brand reputation wherever customers are searching. SOCi connects with 140+ platforms across search, social, reviews, directories, and business systems.
Frequently asked questions
Enterprise reputation management, answered
SOCi Reputation Agent
Put your enterprise reputation work in motion
See how SOCi can help every location respond, learn, and build trust.